Did you know you can now monitor your garage door anywhere, anytime using your SmartPhone or computer? You have probably heard of the latest thing called myQ. But what is it and how can you get it? Read more below to find out.
What is myQ Technology?
myQ is Merlin’s Internet Activation and Monitoring Protocol for garage door systems. With this technology, a smartphone ,tablet or computer can be used to monitor and control your garage door opener from anywhere in the world.
Can I connect a myQ opener directly to my phone or computer?
No. You must use a myQ Internet Gateway connected to a home router. The router must have a continuously active internet connection (also known as broadband internet). A dial-upconnection is not acceptable.
What are the NECESSARY ITEMS required to establish a residential myQ system?
The Merlin myQ installation kit includes:
– The Merlin myQ enabled Garage Door Opener kit with Infrared safety beams.
– The internet Gateway Kit with power pack and cables.
The homeowner requires:
– A home router with continuous Ethernet connection port.
– Computer or smart Iphone to activate the opener.
Can any other device be controlled with the myQ Internet Gateway?
No, only Merlin Garage Door Openers, specifically manufactured with myQ Technology.
How do I CONNECT to the internet?
Follow the steps in the Merlin QUICK START GUIDE(supplied with the opener) to create an account and download the free App.
Does the Gateway use WiFi or an Ethernet connection?
The gateway connects to the internet via an Ethernet port on the router, (not WiFI) and is then paired to the opener via a UHF radio signal.
How do I know the Gateway is connected to the internet?
The Green LED on the Gateway will stop blinking and remain ON when connected to the internet.
How do I know the garage door opener has paired to the Gateway?
The Blue LED on the gateway will be ON when paired to the gateway.
Is the installation position of the Gateway module important?
The gateway module is installed inside the house, close to the router, and on most homes will allow good reception and reliable operation.
Keep in mind however, reduced range can occur because of interior walls and large metal objects located between the two myQ devices, so closer gateway installation to the opener may be required.
You can use a longer ethernet cable (up to 100ft) to position the internet gateway closer toyour garage or closer to a window. Use any 10BaseT CAT5 or better ethernet cable.
For more information on myQ technology, please download the full FAQ here.
